Correcting USB Problems

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# Correcting USB Problems

Make sure that your computer is a Windows 7, Vista, XP, or 2000 pre-installed model
Printer does not work correctly with the USB cable
If you are having difficulty using your printer with a USB connection, read the information in this section.

## Make sure that your computer is a Windows 7, Vista, XP, or 2000 pre-installed model

Your computer must be a Windows 7, Vista, XP, or 2000 pre-installed model. You may not be able to install or run the USB printer driver on a computer which is not equipped with a USB port or which has been upgraded from Windows 95 to Windows Vista, XP, or 2000.
For details about your computer, contact your dealer.
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## Printer does not work correctly with the USB cable

If your printer does not work correctly with the USB cable, try one or more of these solutions:
Make sure that the cable you are using is a standard, shielded USB cable.
If you are using a USB hub, connect the printer to the first tier of the hub, or connect the printer directly to the computer’s USB port.
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